These are the most common reasons businesses leave their current IT provider.
Slow Response Times Our IT company takes days to get back to us. When we need help, we get voicemail and ticket queues—not answers.
Security Breach: We got hit with a phishing attack, and our IT company never mentioned we were vulnerable.
Fixes Don't Stick. Every tech starts from scratch. Nobody knows what was tried before. The same problems keep coming back.
AYCE "Unlimited" Plans: Low-quality service because they profit when you DON'T call. Then you pay overages anyway.
Most IT companies assign technology before understanding your risk.
They sell you a package. Hope it works. Bill you when it doesn't. Meanwhile, service is slow, security reviews stopped after you signed up, and nobody can explain your invoice.
That's where Data Professionals comes in. We assess risk before recommending technology. CISSP-led security design. Quarterly reviews. Transparent pricing. Built exclusively for businesses with 5-25 users.
CISSP-Led Security Design
Your security is designed by Bryan Stuart (CISSP • ISC2 Member ID: 406817)—not a sales package. Business impact analysis before technology recommendations. Risk-based controls matched to your actual threats.
Small Client Base by Design
We focus exclusively on businesses with 5-25 users. Competitor targets 20-200. We stay under 25 intentionally. You won't get bumped when a bigger client signs up.
Quarterly Risk Reviews
Most MSPs review once at signup, then never again. We review quarterly—so we catch problems before they become emergencies. Threats evolve. Your business changes. We reassess.
Transparent Pricing
Every service is priced individually. No bundled packages designed to obscure costs. You see exactly what you're paying for before you sign anything. Per-user licensing, infrastructure management, support hours—all line-itemized.
